Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact details submitted through our inquiry form, such as your name, email address, business name, industry, team size, and details about your operational needs.
• Your email address when you subscribe to The Operations Note newsletter.
• Billing and order information provided to our payment processor when you purchase a digital template, workbook, or system (Method & Measure does not directly collect or store payment card details).

We also automatically collect limited technical information — such as browser type, device type, and general usage data — when you visit our site, typically through standard analytics tooling.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and scope potential engagements.
• Deliver purchased digital products and provide related customer support.
• Send newsletter content you've opted into, which you may unsubscribe from at any time.
• Maintain, improve, and secure our website and services.
• Comply with legal obligations.

We do not sell your personal information.

How We Share Information

We share information only with the service providers necessary to operate our business — such as our payment processor for digital product purchases, our email service provider for newsletter delivery, and hosting or analytics providers — each of which is only permitted to use your information to perform services on our behalf. We may also disclose information where required by law.

Data Retention

We retain inquiry and client information for as long as needed to respond to your request, deliver services, and meet legal, accounting, or recordkeeping requirements. You may request deletion of your information at any time using the contact details below.

Your Choices

• You may unsubscribe from The Operations Note at any time using the link in any email.
• You may request access to, correction of, or deletion of the personal information we hold about you.
• You may disable cookies through your browser settings, which may affect certain site functionality.

Children's Privacy

Our site and services are intended for business owners and professionals. We do not knowingly collect information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page.

Contact Us

Questions about this Privacy Policy or your information can be directed to us through the contact form on our homepage.